LA
Lloyd A
1 reviews | Active since Feb 2017
29 Oct 2021, 16:26
Goodbye to ABSA horrific service
After nearly 3 decades of dealing with ABSA Bank I am happy to say that I have closed my last account today with this Bank. The overall service of this Bank has really come down tremendously. If they continue like this they will not be able to compete with the other banks.
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Absa's replyOfficial
02 Nov 2021, 08:51Dear Lloyd Anderson Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care
Absa's reply02 Nov 2021, 08:51
Official
Dear Lloyd Anderson Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1. Kind regards,Rezona Louw Group Customer Care