AM
Archie M
1 reviews | Active since Dec 2012
25 Oct 2019, 07:45
Good so far – 7 months later. Fix your online services though...
As with all service providers, one should expect a ******* service a month after the deal is sealed. I recently switched to Virgin Money (7/8 months now) and I haven't experienced any bad service.
My only biggest concent – which also applies to the sister company, Absa is the non-stop issues with the online banking system. It's the most frustrating thing ever and no one seems bothered about fixing it.
I'm not saying take on FNB, but look at Capitec – they're offering a better experience!!!
Fix that and I'll give a good review – 5 full starts.
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Replies (1)0
Replies (1)Absa's replyOfficial
25 Oct 2019, 08:48Hi there Archie
Thank you for the posting and sharing your experience with us.
We will ensure this is referred to the digital team.
Regards
The Virgin Money Team
Thank you for the posting and sharing your experience with us.
We will ensure this is referred to the digital team.
Regards
The Virgin Money Team
Absa's reply25 Oct 2019, 08:48
Official
Hi there Archie
Thank you for the posting and sharing your experience with us.
We will ensure this is referred to the digital team.
Regards
The Virgin Money Team
Thank you for the posting and sharing your experience with us.
We will ensure this is referred to the digital team.
Regards
The Virgin Money Team
