Good Service received

Item: Absa
Rating: 5
Author: Jonell R

Good day

Last week I phoned and the call centre agent was not able to assist immidiately and said I must wait 3 to 5 working days. I never heard back from anyone then I decided to phone again today.

Lesego Molipa, Employee code ABKM750, answered and there she was able to assist me in this one phone call and not informing me to wait again or telling me "uhmmm"

Well done and thank you Lesego Molipa for your kind, prefessional and prompt service your delivered.

Happy Customer

Jónell Roberts

Helpful (0)

Replies (1)

Absa's replyOfficial

15 Oct 2020, 11:57

Dear Jonell,

It is so pleasing to receive complimentary remarks for the exceptional service received from Lesego. Thank you so much for taking your time to share this wonderful feedback with us. We will communicate your appreciation to Lesego and management. Thank you once again.

Kind regards,
Basani Hlungwane
Group Customer Care
Absa Bank Ltd

Absa's reply15 Oct 2020, 11:57

Official