LN
Lehlohonolol N

1 reviews | Active since May 2010

24 Mar 2016, 19:53

Good service

My car was ****** and after submitting the claim to my insurer it did take long for them to payout. After submitting all the relevant papers i was paid within 24 hours. I would like to thank ABSA Idirect for their excellent service i don't see myself using other insurances. In previous years i have experience a very bad service from other insurances the worst of them all was Hollard. I hope they won't change in the future

0
Replies (1)
Absa
Absa's reply29 Mar 2016, 09:03
Official
Hello ntsilolj,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Andrew and Management.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,