PZ
Pieter Z

1 reviews | Active since May 2011

19 Mar 2024, 12:26

Good riddance to ABSA

Today is the happiest day of my life - I closed my final account with useless ABSA!!! But, not without the customary **** from them. Last Year I transferred all my accounts from ABSA to Investec, excluding one study loan account, which I hopefully closed today. ABSA would not receive the closing payment because it was an immediate payment!!!!! But the closing balance is only valid for 1 day!! Then they wanted me to apply for a settlement letter valid for a longer period. But, their Artificial Stupidity system wouldn't accept my answers to the security questions. This is not the first time this has happened with ABSA, but fortunately, for me it is the last time!! STAY AWAY FROM ABSA even if you have to hide your money in your couch

0
Replies (1)
Absa
Absa's reply19 Mar 2024, 17:50
Official
Dear Pieter Thank you for bringing this unfortunate incident to my attention, and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***5. RegardsRezona LouwCustomer Value Management