LN
Lizaan N
1 reviews | Active since Dec 2018
28 Oct 2024, 08:39
Good day, we had the most awful experience with Absa Bank, yesterday
Good day, we had the most awful experience with Absa Bank, yesterday. The Bank was offline and we as the clients was not inform at all,this for one of the big banks, we were not able to withdraw money or do swipe your card to buy anything at any store. We were left with a big inconvenience at Checkers because we good not buy our monthly groceries and put fuel in our vehicle. It's sad to say but Absa are not what it use to be, and become one of the worst Banks currently. We would rather go to another bank with beter client service, and don't leave you in the dark, with no heads up if any problem would occur. Very frustrated client.
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Lizaan N's updateReviewer Update
29 Oct 2024, 09:37Thank you for your reply but this is not what I as the client want to here at all, an apology is not going to resolve any problem that occurred or may occur. You are a very big Bank, in South-Africa and this is what happens over one of the busy times of the month. It's terrible to say the least, I would rather go bank with another bank that provide service and communication of any sort of any problem. And I am banking for many years with this bank, and were and employee aswell, and it's terrible to see that reis is the kind kind of service the poor clients are receiving today.
LN
Lizaan N's update29 Oct 2024, 09:37
Reviewer Update
Thank you for your reply but this is not what I as the client want to here at all, an apology is not going to resolve any problem that occurred or may occur. You are a very big Bank, in South-Africa and this is what happens over one of the busy times of the month. It's terrible to say the least, I would rather go bank with another bank that provide service and communication of any sort of any problem. And I am banking for many years with this bank, and were and employee aswell, and it's terrible to see that reis is the kind kind of service the poor clients are receiving today.