MS
Mohau S
1 reviews | Active since Feb 2015
08 Jun 2023, 07:39
Good
I bought a car through Absa Vehicle Finance, an NP *** model. I then got involved in a car accident. After a car accident I then missed 2 payments. Absa came and repossessed the car but they still expected me to pay. Now the car is with them and they still expect to pay. I don’t have a problem with paying but I need to understand what am I paying for since the car is not with me. I tried many times to contact them but unfortunately I couldn’t get hold of any of them.
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Replies (1)0
Replies (1)Absa's replyOfficial
08 Jun 2023, 08:51Dear Mohau Sehole,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Absa's reply08 Jun 2023, 08:51
Official
Dear Mohau Sehole,
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane
