MS
Mohau S

1 reviews | Active since Feb 2015

08 Jun 2023, 07:39

Good

I bought a car through Absa Vehicle Finance, an NP *** model. I then got involved in a car accident. After a car accident I then missed 2 payments. Absa came and repossessed the car but they still expected me to pay. Now the car is with them and they still expect to pay. I don’t have a problem with paying but I need to understand what am I paying for since the car is not with me. I tried many times to contact them but unfortunately I couldn’t get hold of any of them.

0
Replies (1)
Absa
Absa's reply08 Jun 2023, 08:51
Official
Dear Mohau Sehole,

Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback. The reference number for your complaint is C-***3. Kind regards,Group Customer CareBasani Hlungwane