1 reviews | Active since Jul 2017

05 Jul 2017, 20:14

Good Customer Service

<p>Big Thank you to the Sandton International Banking team. Very helpful and they go an extra mile to help their customers.My thanks go to Confidence she helped me with my international fund transfer. The system was offline at the time of my application. She called me today to inform me that my transaction was processed. She called several times because I was at a conference and could not answer my call. I just want to say thank you and keep up the good work.</p>

0
Replies (2)
Absa
Absa's reply06 Jul 2017, 07:42
Official

Thank you for bringing this matter to our attention. We will investigate the matter and provide you with feedback once the matter has been resolved

Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd

Absa
Absa's reply06 Jul 2017, 07:45
Official


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.


Kind regards

Claudette Lewis

Group Customer Care

Absa Bank Ltd