JH
Justin H

1 reviews | Active since Nov 2016

21 Jun 2018, 11:51

Good complaint handling on platforms such as hellopeter.com

I only rate the department "Customer Care: Complaint Resolution Suite" of Absa as 5 stars because they helped me so much more than anyone else at Absa could. Great job in listening to and resolving complaints!

0
Replies (1)
Absa
Absa's reply22 Jun 2018, 13:11
Official

Dear Client


It is indeed pleasing to receive complimentary remarks about staff that have given quality service to clients. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd