good attitude

I've been having a lot of issues with absa lately, no response, no feedback, no service, call center knows nothing about everything. I eventually got a call from Linda Fakude from Brakpan regarding a complaint, and he was very helpful, patient, and tried everything possible to get answers for me. unlike all the other people I've dealt with at absa who don't know what \getting back to you"means but think its just a line to dismiss you"