SO
Stella O

1 reviews | Active since Mar 2009

17 May 2017, 14:37

Gold cheque card/ midweek holiday

<p>I opened a gold cheque account with a consultant at a wellness day, On activating it at a branch the woman asked me whether I received my free midweek break, since I qualified for it. She went through a lot of trouble and sent me the details. After registering I received this sms, and have responded every time I received it. (4 times)</p> <p>Absa:Congratulations on qualifying for an Absa midweek break. Reply with an email or fax number and more info will follow.For queries call ********** 790.T and C apply </p> <p> </p> <p>The phone number supp**** does not work, I have phoned the customer care helpline and a branch but I am no further. Please help!!</p>

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Replies (2)
Absa
Absa's reply18 May 2017, 12:51
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd

Absa
Absa's reply22 May 2017, 11:44
Official

Thank you