JM
Joann M

1 reviews | Active since May 2013

28 Mar 2017, 07:36

Gold Card

<p>Good Day</p> <p> </p> <p>On the 17th March , my card was delivered to me . I called the call centre to activate. Then I called again on the 22nd they told me it will be activated the next day</p> <p>I logged a case to call me Back query is 777398-22/03 and again on the 24th your query is 780192..</p> <p> </p> <p>It’s the 28th still no call or been activated . what happened to : “Your enquiry has been forwarded to a consultant who will provide feedback within the next 4 hours. Our operating hours are Monday to Friday from 08H00 to 16H30.”</p> <p> </p> <p> </p>

0
Replies (2)
Absa
Absa's reply28 Mar 2017, 11:48
Official

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards

Daphne Le Grange

Group Customer Care

Absa Bank Ltd

JM
Joann M's update29 Mar 2017, 12:42
Reviewer Update

Good Day

I have not received any calls at all