Going the extra mile at ABSA Key West

<p>On Saturday 11th March 2017 I sent my husband to do some transactions on my behalf as I was unable to get to the bank myself and it was urgent that the transactions be done. The manager and her staff told my husband that they could not perform these transactions without me personally being there. My husband kicked up a real fuss, and the staff stood there ground as it was in fact morally wrong. The manager then offered to go with my husnband to where I was get me to sign documents that would allow my husband to performa the transactions that I was unable to do myself. I was totally shocked when I saw the manager. She was there for 5 minutes and then my husband went back to the bank with her and was able to complete the transactions that needed to be done. I feel that the staff there that day went completing "above and beyond" and I am so grateful to be banking with a bank that employs this calibre of people.</p> <p> </p> <p>I massive compliment to:</p> <p>Esmerelda - The Manager</p> <p>Thandiwe - The agent that assisted my husband</p> <p>Karabo - The staff member that originally assisted my husband</p>