AE
Ashlene E

1 reviews | Active since Aug 2018

04 Nov 2020, 10:34

GOING THE EXTRA MILE

GOING THE EXTRA MILE. I AM NOT SOMEONE WHO WILL GIVE A COMPLIMENT VERY EASILY. I DO HOWEVER FEEL THAT CREDIT NEEDS TO BE GIVEN WHERE ITIS DUE.I WOULD LIKE TO THANK CHARLENE PIENAAR ONCE AGAIN FOR GOING THE EXTRA MILE. HER CUSTOMER SERVICE IS GREAT. I KNOW THAT PEOPLE COMPLAIN ABOUT THE LINES AND WAITING LONG.HOWEVER THIS WEEK WAS CRAZY BY THEM AND SHE KEEPS HER HEAD HIGH TO PUT FORWARD THE VALUES ABSA HOLDS DEAR. THANK YOU FOR ALWAYS ASSISTING WITH A SMILE ON YOUR FACE.

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Replies (1)
Absa
Absa's reply04 Nov 2020, 15:18
Official
Dear Ashlene
It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention. Regards
 Lebogang Mashiane 
 Specialist Case Manager
 Customer Value Management