JC
Joseph C

1 reviews | Active since Feb 2015

09 Apr 2015, 09:23

goes the extra mile

I had a challenge with my account. It had been suspended because I was still awaiting my visa extension. She went the extra mile to ensure that I was helped with the Forex Operations: Temporary Residence Centre. She didn't pass the buck to anyone. She was patient and listened to my full problem.

0
Replies (1)
Absa
Absa's reply09 Apr 2015, 11:01
Official
Hello josephchaka,

Dear Customer

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to our attention.

The Compliment has been referred to Priya and Management.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,