NF
Nicole F

1 reviews | Active since May 2013

08 Aug 2016, 06:56

Glad I am not applying for a home loan...

<p>All I am requesting from Absa is a settlement letter. I did this last week Tuesday 2nd August and am still waiting. I have phoned 3 times and have been promised it will be sent but am still waiting. If this is the service just requesting a letter I do not want to see the service if I was applying for a bond!</p>

0
Replies (2)
Absa
Absa's reply08 Aug 2016, 11:06
Official
Dear Nicole Thank you for brining this matter to our attention. Please advise on which account you require a settlement amount on. Kind regards Claudette
NF
Nicole F's update11 Aug 2016, 07:39
Reviewer Update

Seriously the worst service from any financial institue I have ever experienced! All I am asking for is a settlement letter. I requested this on the 2nd August and today is the 11th August and still nothing. I keep being told that it has been requested but nothing! PATHETIC!