Giving the run around

<p>So i get a call to come and upgrade my account. I go visit Kenilworth centre on a Saturday and they closed due to power failure. I go into Epping branch a week later and the consultant is not in. I go visit Epping again another week later and they offline. I go in the next day and they still offline to come back 4 hours later and its finally upgraded. I then ask for limits to be increased and the consultant refers me to another consultant (can 1 person not do mutiple tasks?). There is 12 people in the next queue. Get back to work and call the call centre. General enquiries cant help cos the limits must be done by internet banking (my gosh again can 1 person not do multiple tasks) to be put through to internet banking to refer me back to the branch. How do a person come right with Absa</p>