Give me my transaction history !!!

I have been a customer with ABSA since 2003, but am strongly considering moving to FNB due to the ridiculous nature of this problem. <br> <br> I am looking for my for my electronic transaction history for my Cheque account as well as my Credit Card for 2014.<br> <br> I do not want the archived statements that come in PDF form. I want a CSV file like the one I can download from the online banking platform. This platform allows me to go back only 3 months at most. <br> <br> Both FNB and Nedbank were able to assist me with this ? How can Absa not provide me with this?<br> <br> I'm really frustrated by ABSA's narrow mindedness on this matter and my attempts to contact ***has not been successful, as the operators keep on sending me to the website to download the PDF documents. <br> <br> I then logged a technical support call via [Email Removed] and waited 9 days before the technical support department responded my email - With the same response - \you are welcome to download the electronic PDF documents from our website.."<br> <br> PDF IS NOT AN ELETRONIC FORMAT ??!!<br> <br> I am not able to contact the support desk telephonically "