PS
Precious S

1 reviews | Active since Jan 2020

31 Jan 2020, 09:08

GIVE ME MY MONEY

My Lawyer put my RAF money in an ABSA Trust account but I am 18, he apologised and said she will get ABSA to terminate the trust. That was 2 years ago I need to study and my life is put on pause. I have tried to on numerous occasions to speak to Aviwe the person handling the trust he is rude and refuses to give me any information with regards to the trust. I have numerous emails from my lawyer telling ABSA to release my funds but that does not help. My life is getting messed around I should be doing my third year in my studies now but because of ABSA I can not its one thing holding on to my funds without a valid reason & its another thing *****ing time from me that I will never get back. Im tired of begging I don't want to speak to aviwe ever I want to speak to a manager that clear wont tell me about speaking to my lawyer as the trust is on my name and I have every right to know what goes on.

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Replies (1)
Absa
Absa's reply31 Jan 2020, 11:40
Official
Dear Precious,
 
Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for inconvenience caused. I will be in touch to provide you with my specific contact details as well as your unique complaint reference number together with a request for additional information.  
 
Kind regards,
 Basani Hlungwane
 Group Customer Care
 Absa Bank Ltd