IW
Ilhaam W

1 reviews | Active since Aug 2011

14 Mar 2016, 12:10

Gift Voucher not loaded as promised twice

Yet another empty promise from ABSA Fourways, after escalating the matter to your CEO I got a call from a chamption at your regional office. He was amazing in getting my concerns addressed and ensuring my compliant was resolved.<br> <br> The query was then handled with Fourways a R500 gift voucher was promised to be loaded last Tuesday which did not happen, I got a call from the Fourways branch on Thursday stating it would be loaded on Friday which did not happen as well.<br> <br> Well done four ways for NOT keeping to your promises.<br> <br> Please don't call me, all corresponce needs to be done via email from now going forward as I feel people should be held accountable for their actions.

0
Replies (1)
Absa
Absa's reply14 Mar 2016, 14:05
Official
Hello laampie,

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd