GHOST STAFF MEMBERS!!!

Hi, thank you for your courtesy email. As per my telecon with Daphne on the 25th May, she advised that there was a delay due to documents that needed to be Ficard. However, it was done at the Laudium branch in April. I requested for feedback thereafter and was advised that the documents was not received from the Laudium branch, consultant did not advise management. We had to start this tedious process again. After doing this, I was called again to sign another document at the Laudium branch. I was also asked to wait until Friday (25th) and not to email any documents to Daphne. Today, I followed up with Muneera at the Laudium branch who was the one who asked me to wait until the 25th. Her response was that Daphne will contact the necessary staff members. Since December to date, no one can assist in a professional manner.