SN
Si N
1 reviews | Active since Jul 2018
27 Mar 2024, 19:17
Ghost credit card account, *********** staff
Can someone competent assist with removing a closed account from my profile, it's been more than 10 years battling with this and your team can't seem to assist...
Card was closed years back and I requested your team to remove this from my profile and they failed. Please ransfer the funds on that account to my cheque account ASAP and make sure this stupid credit card is blocked removed from my profile.
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Replies (3)0
Replies (3)
Absa's replyOfficial
28 Mar 2024, 09:35Dear Ngobende Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
Absa's reply28 Mar 2024, 09:35
Official
Dear Ngobende Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number to your complaint is C-***4. Kind regards,Group Customer CareRezona Louw
SN
Si N's updateReviewer Update
30 Mar 2024, 10:15In case of fixing the problem you made it even worse, now R13.8k that was in that Ghost credit card is missing and no one can assist I even went to the branch still not winning. Your missing payments email is unattended.
SN
Si N's update30 Mar 2024, 10:15
Reviewer Update
In case of fixing the problem you made it even worse, now R13.8k that was in that Ghost credit card is missing and no one can assist I even went to the branch still not winning. Your missing payments email is unattended.
Absa's replyOfficial
02 Apr 2024, 10:58Dear Ngobende Thank you for your posting.
We are busy with the investigation of your complaint.
Kind regards,Group Customer CareRezona Louw
We are busy with the investigation of your complaint.
Kind regards,Group Customer CareRezona Louw
Absa's reply02 Apr 2024, 10:58
Official
Dear Ngobende Thank you for your posting.
We are busy with the investigation of your complaint.
Kind regards,Group Customer CareRezona Louw
We are busy with the investigation of your complaint.
Kind regards,Group Customer CareRezona Louw