MC
Marshall C

1 reviews | Active since Oct 2014

03 Jun 2015, 10:44

Geyser claim

Great service ABSA. My geyser broke on a Sunday got someone to replace it on the Monday morning. I then submitted my claim on the Tuesday. They told me to send in all my invoices which i did on the Wednesday. On Thursday an agent phoned me and told me that i must complete and sign a form so that payment can be processed. I e-mail the form that i signed to them on the Friday morning. Money was paid into my bank account on the Friday. Excellent work ABSA Insurance.<br>

0
Replies (1)
Absa
Absa's reply03 Jun 2015, 11:18
Official
Hello marshallcyster,

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers. I wish to take this opportunity to thank you for the time and effort to bring this to my attention.

Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd

Best regards,