Geyser Burnt Out after 4 months of installing New

A new geyser was installed in November 2014. The geyser had a geyser wise management system connected to it, previously. The geyser was installed by a plumber , but the electrics had to be done by a qualified electrician with a wire mans licence. I suspect that the electrics was done by an un qualified so called electrician, which had many problems. To cut a long story short, all the electrics and the plastic on the geyser melted as well as the drip tray, which dripped onto the ceiling boards. This almost burnt my house down and my life was in danger , as it happened at night while we were sleeping, fortunately it tripped the board. The main complaint is that ABSA insisted that only the electrics of the geyser be repaired and not the whole geyser.<br> After going from pillar to post in ABSA who insisted that we do not need to replace the geyser as it is only the electronics, I phoned Kwikot who is the manufacturer of the geyser, they informed me that this is not so and that the geyser will have to be replaced as the 5 year warranty will not be honoured. They informed me that they have endless problems with ABSA and suggested I go to Hello Peter to escalate my complaint to the highes