HvdW
Henriette van der Walt

1 reviews | Active since Mar 2009

26 May 2015, 11:05

GETTING PAID UP LETTERS

I took out a personal loan of R15,500 on 14 February 2008. I went under debt review the following. Since then the payment was made every month. The COB was R2,000. During 2012 the oustanding balance went to over R366,000. We queries this but never received a respons. According to me and my debt counsellor I should be paid up.When we contacted ABSA for the paid up letter the outstanding balance is R R647,143.03.<br> The same with my credit card still an oustanding balance of almost R10,000. My debt counsellor have been trying to get balances through out the period but to no avail. Also no explanation can be given for the outrageous balances.<br> Proof of payments are available from the debt cousellor.<br> I wonder if there is anybody at ABSA who know what is going on and can give an explaination.<br> Today tomorrow together for always. So true<br>

0
Replies (1)
Absa
Absa's reply26 May 2015, 14:25
Official
Hello riette2,

Dear Customer


Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards


Daphne Le Grange

Group Customer Care

Absa Bank Ltd