Getting NO help

Item: Absa
Rating: 1
Author: Liandre V

Can I please have someone from the retention office call me!! I have been banking with ABSA for almost 20 years and I have been requesting some simple guidance and I am just not getting the service I have come to expect. I will be moving over to another bank if I don't get a personal call soonest!

Helpful (0)

Replies (2)

Absa's replyOfficial

25 Oct 2018, 14:40

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's reply25 Oct 2018, 14:40

Official

Dear Client

Thank you for bringing this matter to our attention. We will investigate the matter and provide feedback once the matter has been resolved.

Regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd

Best regards,

Absa's replyOfficial

30 Oct 2018, 09:14

Good day Mrs Van Vuuren,

I am Vanessa Crowe and I will be facilitating your case. Please use the following reference number: ***. This confirms that an incident has been logged. I will update you on the matter within two working days. My email address is *** or you can reach me on *** if you need any further details.

Best regards,

Absa's reply30 Oct 2018, 09:14

Official

Good day Mrs Van Vuuren,

Best regards,

Getting NO help

About

Community

Businesses

Follow Us