DK
Duncan K

1 reviews | Active since Aug 2017

26 Aug 2017, 18:04

Getting charged bank charges although teller claims I have funds available and when trying to draw I'm told there are no funds available???

I had R200 deposited into my banking account.

What started with R212 available, is now down to R185 as when I try and draw this money which is nearly R20+ less it tells me the funds are not available..

Its a saturday afternoon, and as can naturally be assumed, no service, but I'll continue to pay the bank charges... Its actually a joke. Peoples bank..... I lost my job some years back, and as a result of failed debit orders, an astronomical amount was paid to Absa, and after going in to see them, I was told, sorry, can't help you.....

You'd expect something more from a bank claiming to be the peoples bank right?

0
Replies (1)
Absa
Absa's reply28 Aug 2017, 11:25
Official

Dear Customer

Thank you for bringing this matter to our attention. Kindly provide us with your account/ID number to log a formal complaint for investigation. Also use the private reply for me to see the details. We will investigate the matter and furnish feedback shortly.

Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd