Getting a run around when we want to release our Stokvel money

<p>2016 Feb we opened an account at absa for our stokvel called duty club, we put in money. in November 2016 we went to give notice that we want the release of our money. We were told to come back on the 9th we will get our money. We went on the 9th and we were told that our our has a soft lock, they sent an email to accounts and we must come back the following week. We went back on the 15th and were told it was still locked we should come back following week. We went first week Jan 2017, same story, we were told to come back after 3 days. We went back after 3 days we were told they will call us back.</p> <p>That whole week we received no news, Last week we went back as we had not received any news, we were told it was still locked,, we then went back today, still this soft lock.</p> <p> </p> <p>i must say, i am appauled by ABSA's behaviour and staff. this has been going on for too long, can we get the money back now. We are tired of these games and no one is explaining why there is this lock and why is it not getting unlocked. imagine if we invested so much more then we would be in trouble with other members of our group too.</p> <p> </p> <p>Come on Absa. Do something about this as it has been carrying far too long. </p>