JB
Janet B

1 reviews | Active since Mar 2009

06 Feb 2016, 09:14

Getting a credit card legally is a mission!

Re application number *** (credit card)<br> <br> Goodness gracious - you ignore each and every one of my emails to you yet still have the audacity to send an email to me about incomplete documentation or application??!!?!?!?!<br> <br> 1) ALL and I mean ALL documentation has been submitted via email in the required pdf format.<br> <br> 2) Your attachments that you have sent to me do NOT open - it simply shows the file size but NO file at all.<br> <br> 3) I do NOT have a printer so have requested numerous times if what ever the attachments may be, could these be handled at a branch.<br> <br> When will you actually REPLY to me instead of just sending some automated nonsense message?<br> <br> Or is ABSA just another one of those useless financial institutions?

0
Replies (1)
Absa
Absa's reply08 Feb 2016, 10:41
Official
Hello belstead,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd