1 reviews | Active since Mar 2012
Get Your Time Wasted. Properly.
I have app**** the BA Credit Card online and forwarded all the necessary documentation to Dikgang Barclays Shared Services Africa on 15 July. Then on the 21 July I have received a notification to collect the card at the ABSA branch in Greenstone. I went to the branch on the Saturday, 25 July, to collect the card with the original ID. However, was told that I needed to bring the all originals again by Mulalo Gaza and without that cannot collect the card. I arranged with her so that on the Tuesday 28 July, I can collect the card without waiting. Then on the day 28 July, I brought all originals as per their instruction, to which I was told that the bank statements need to be stamped by the issued bank. Then I went to that bank to have the statements stamped, and on return, I was told to wait in the que to collect the card. The bank has only 2 employees working at the client services with around 6 customers waiting. Then approx. 5 ABSA employees were roaming about chatting to each other. I do not understand why that is the case. Then Jack eventually assisted us with bad attitude. ABSA is frustrating the collecting process in the name of \This is company procedures"SO STAY AWAY!!!"""
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Claudette Lewis
Group Customer Care
Absa Bank Ltd
Best regards,
