get rid of absa

I have been banking with FNB since a kid. got tons of accounts opened with them. ABSA for at least 5-6 years. so i couldnt do internet banking. out of blue the message says not identified and verified. no communication to me, account just cut. called call centres and for 40min ended up in a ferris wheel situation. I dialled the first number, told its a fica issue, they transfer me to fica, they then says its a fica business issue. they transfer me back to the same place. this consultant they says she is transfering me to fica. WHAT A BUNCH OF *****S! how did I solve it? Simple. I went to the bank, withdrew ALL MY MONEY, and opened up an FNB account. ABSA U GUYS ARE HONESTLY USELESS!!!!! I have years of experience dealing with FNB AND YOU (ABSA) and you should be ashamed how useless you are to your customers. I have yet to call FNB about any issue in all my years. With absa every year theres some reason why im stuck for hours with some stupid issue.