NZ
Nkululeko Z
1 reviews | Active since Nov 2023
19 Nov 2023, 21:00
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Absa Vehicle Finance in Arrears
My account was in arrears of R38 500however i made payments to the amount of R30 000 each month i receive threatening calls and text from different collection agencies. Now i am being harassed by Yvonne Van der Merwe from International Investigations (Pty) Ltd
The amount keeps increasing with each month even when i pay extra. Yvonne Van der Merwe records are not updated.
Nkululeko Zulu ***
Helpful (0)
Replies (4)0
Replies (4)
Absa's replyOfficial
20 Nov 2023, 11:04Dear Nkululeko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply20 Nov 2023, 11:04
Official
Dear Nkululeko Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***6. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's replyOfficial
23 Nov 2023, 13:25Dear Nkululeko With reference to complaint number C-***6.
I have tried calling you on the number provided, however unsuccessful. the email address on Hello Peter differs from that on our system.
If I am unable to get in contact with you by 16:30 today 23 Nov '23, I will email closure to the email on our System.
I trust you find the above in order. Kind regards,Vanessa CroweGroup Customer Care
I have tried calling you on the number provided, however unsuccessful. the email address on Hello Peter differs from that on our system.
If I am unable to get in contact with you by 16:30 today 23 Nov '23, I will email closure to the email on our System.
I trust you find the above in order. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply23 Nov 2023, 13:25
Official
Dear Nkululeko With reference to complaint number C-***6.
I have tried calling you on the number provided, however unsuccessful. the email address on Hello Peter differs from that on our system.
If I am unable to get in contact with you by 16:30 today 23 Nov '23, I will email closure to the email on our System.
I trust you find the above in order. Kind regards,Vanessa CroweGroup Customer Care
I have tried calling you on the number provided, however unsuccessful. the email address on Hello Peter differs from that on our system.
If I am unable to get in contact with you by 16:30 today 23 Nov '23, I will email closure to the email on our System.
I trust you find the above in order. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
NZ
Nkululeko Z's updateReviewer Update
23 Nov 2023, 14:50Hi there
Please contact me on *** or ***
Please contact me on *** or ***
NZ
Nkululeko Z's update23 Nov 2023, 14:50
Reviewer Update
Hi there
Please contact me on *** or ***
Please contact me on *** or ***
Absa's replyOfficial
23 Nov 2023, 15:37Dear Nkululeko With reference to complaint number C-***6.
I will call you shortly. Kind regards,Vanessa CroweGroup Customer Care
I will call you shortly. Kind regards,Vanessa CroweGroup Customer Care
Best regards,
Absa's reply23 Nov 2023, 15:37
Official
Dear Nkululeko With reference to complaint number C-***6.
I will call you shortly. Kind regards,Vanessa CroweGroup Customer Care
I will call you shortly. Kind regards,Vanessa CroweGroup Customer Care
Best regards,