SK
Sarel K
1 reviews | Active since Jun 2022
27 Sept 2022, 08:40
GC Kotze ***
My mothers Will paid out in March with an outstanding balance of R1450.00 for pro rata. Silvia ,Christina refuse answer emails. They don't even answers when you call. They only said they will follow up with there lawyer Tia and get back . No luck or answers . They are useless as administrators Wills
Helpful (0)
Replies (6)0
Replies (6)
Absa's replyOfficial
27 Sept 2022, 11:02Dear Sarel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's reply27 Sept 2022, 11:02
Official
Dear Sarel, Thank you for bringing this unfortunate matter to my attention and please accept my sincere apology for the inconvenience caused. Your case reference number is C-***4. I will review the matter, and provide you with an expected timeframe for further feedback. Kind regards, Basani HlungwaneAbsa Bank Ltd
Best regards,
Absa's replyOfficial
27 Sept 2022, 11:19Please be advised that we sent an email requesting you to please provide us with the letter of authority on the estate for us to assist further.
Also, briefly tell us what you would like the bank to assist you with. What exactly do you require from Absa Trust?
Also, briefly tell us what you would like the bank to assist you with. What exactly do you require from Absa Trust?
Best regards,
Absa's reply27 Sept 2022, 11:19
Official
Please be advised that we sent an email requesting you to please provide us with the letter of authority on the estate for us to assist further.
Also, briefly tell us what you would like the bank to assist you with. What exactly do you require from Absa Trust?
Also, briefly tell us what you would like the bank to assist you with. What exactly do you require from Absa Trust?
Best regards,
SK
Sarel K's updateReviewer Update
27 Sept 2022, 12:17Good day thank you for your reply
Just pay over the outstanding amount of R1450.00 into my account and then everything is over
Just pay over the outstanding amount of R1450.00 into my account and then everything is over
SK
Sarel K's update27 Sept 2022, 12:17
Reviewer Update
Good day thank you for your reply
Just pay over the outstanding amount of R1450.00 into my account and then everything is over
Just pay over the outstanding amount of R1450.00 into my account and then everything is over
Absa's replyOfficial
27 Sept 2022, 15:12Thank you for your posting.
Please remember to send us the letter of authority.
The matter will be escalated to NDE for review. thanks
Please remember to send us the letter of authority.
The matter will be escalated to NDE for review. thanks
Best regards,
Absa's reply27 Sept 2022, 15:12
Official
Thank you for your posting.
Please remember to send us the letter of authority.
The matter will be escalated to NDE for review. thanks
Please remember to send us the letter of authority.
The matter will be escalated to NDE for review. thanks
Best regards,
SK
Sarel K's updateReviewer Update
27 Sept 2022, 15:43Hi Basani
I did forward emails of communication between me and A sa .
Please confirm if you need anything else.
I is terrible to struggle so long just because your lawyer is unable to obtain the pro-rata.
I did forward emails of communication between me and A sa .
Please confirm if you need anything else.
I is terrible to struggle so long just because your lawyer is unable to obtain the pro-rata.
SK
Sarel K's update27 Sept 2022, 15:43
Reviewer Update
Hi Basani
I did forward emails of communication between me and A sa .
Please confirm if you need anything else.
I is terrible to struggle so long just because your lawyer is unable to obtain the pro-rata.
I did forward emails of communication between me and A sa .
Please confirm if you need anything else.
I is terrible to struggle so long just because your lawyer is unable to obtain the pro-rata.
Absa's replyOfficial
28 Sept 2022, 08:59Hi Sarel,
Thank you so much for all the information provided.
We will get back to you. Thank you.
Thank you so much for all the information provided.
We will get back to you. Thank you.
Best regards,
Absa's reply28 Sept 2022, 08:59
Official
Hi Sarel,
Thank you so much for all the information provided.
We will get back to you. Thank you.
Thank you so much for all the information provided.
We will get back to you. Thank you.
Best regards,