1 reviews | Active since May 2012
GARAGE CARD : MRS V MELIM : ID ***
On 01.02.2015 I sent an email to [Email Removed] after noticing that I have been receiving sms's regarding charges for a garage card and after perusing my statements, I have noticed with shock that I have been paying this for quite some time. I have asked ABSA to forward me proof of when I signed for and received my garage card. I have not had a garage card for at least 5 years. I asked that all monies, including the necessary interest charged to be reimbursed to me.<br> On 10.02.2015 I received the following reply. We refer to your complaint received from Absa Actionline on 6 February 2015, regarding the Garage card. Please be advised that the credit card application was done on 23 June 2009 via the internet, where the Garage card was also order as per your instruction. Kindly take note that the Garage Card was selected when the application was completed online. When a credit card is done online or telephonically, and the client accepts the quote this will then be the signature on the application. With the above said, please can you advise us should you wish to cancel the Garage Card. We trust the above to be in order. All i wanted was proof and a repayment ?????<br>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.
We sincerely apologize for any inconvenience caused.
Kind regards
Danzig Boyce
Group Customer Care
Absa Bank Ltd
