DM
David M

1 reviews | Active since Mar 2011

04 Aug 2015, 13:01

Garage Card collection

ABSA phoned me to initiate delivery of my family's garage cards. <br> I will need to sign for delivery and activate the cards at ATM (with pin) or visit a branch.<br> Fair enough.<br> I received the cards and today I set off to ABSA at OR Tambo airport. <br> Once I got attended too, the clerk told me that garage cards don't need to be activated. I pointed out that even the accompanying letter indicated activation. The clerk phoned the card division and they confirmed that no activation is required.<br> That's an hour of my life wasted, never-mind the wishy-washy security. I thought the activation bit was at least decent security.<br> Here's holding thumbs that the cards are actually active when we get to use them. <br>

0
Replies (1)
Absa
Absa's reply04 Aug 2015, 13:26
Official
Hello madavian,

Dear Customer

Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback accordingly.

We sincerely apologize for any inconvenience caused.

Kind regards

Danzig Boyce
Group Customer Care
Absa Bank Ltd

Best regards,