1 reviews | Active since May 2015
GARAGE CARD
I had a garage card with Absa bank years back, which I paid in full. From 2013 I have been receiving statements from Absa concerning the same garage card. I called Absa, the consultant told me that might have been a mistake, I should ignore the emails.<br> <br> They kept sending the emails and I have noticed that interest is being is being credited on the balance. I called again and was told I should worry it's still an error, I don't owe anything on the garage card.<br> <br> Yesterday - 14/05/2015 I got a call from Absa that I last paid my garage card in 2011, I owe them. I was so furious because I have discussed the matter with them over and over, if I had owed them any balance since 2011, why are they only calling in 2015. As a far as I am concerned I paid off that card in full. I need this problem solved as soon as possible.
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Daphne Le Grange
Group Customer Care
Absa Bank Ltd
Best regards,
