WM
Wynand M
1 reviews | Active since Jun 2020
19 Jun 2020, 14:24
Gals pretenses from absa
On 2019 i was called by an absa call center agent that sold me the ultimate protector insurance and credit life insurance.i was told on via recording if I get retrenched they will cover my salary for 6 months we even discussed how and what.now when I claim because I’m retrenched they dnt now what I’m talking about go listen to my recording I am going forward by taking legal action against them my policy is up to date and active.
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Replies (3)0
Replies (3)
Absa's replyOfficial
19 Jun 2020, 14:56Dear Wynand Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
Absa's reply19 Jun 2020, 14:56
Official
Dear Wynand Myburgh Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as your unique complaint reference number, and an expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours . Kind regards,Rezona Louw Group Customer Care
WM
Wynand M's updateReviewer Update
19 Jun 2020, 16:54Thank u very much! what was told via telephone application regarding payout and what is supposed to be is false pretenses.i will go to court news and expose this as it’s easy taking money from people but when comes the time to pay it’s a problem and ten million different stories.i want a copy of the full recording of my ultimate protector subscription I did via telephonically as I am going to take it further if not resolved asap.
WM
Wynand M's update19 Jun 2020, 16:54
Reviewer Update
Thank u very much! what was told via telephone application regarding payout and what is supposed to be is false pretenses.i will go to court news and expose this as it’s easy taking money from people but when comes the time to pay it’s a problem and ten million different stories.i want a copy of the full recording of my ultimate protector subscription I did via telephonically as I am going to take it further if not resolved asap.
Absa's replyOfficial
22 Jun 2020, 08:54Dear Wynand Myburgh Thank you for your posting.
Please note that our office is busy with the investigation on your complaint and will provide you with feedback once our investigation are concluded.
Kind regards,Rezona Louw Group Customer Care
Please note that our office is busy with the investigation on your complaint and will provide you with feedback once our investigation are concluded.
Kind regards,Rezona Louw Group Customer Care
Absa's reply22 Jun 2020, 08:54
Official
Dear Wynand Myburgh Thank you for your posting.
Please note that our office is busy with the investigation on your complaint and will provide you with feedback once our investigation are concluded.
Kind regards,Rezona Louw Group Customer Care
Please note that our office is busy with the investigation on your complaint and will provide you with feedback once our investigation are concluded.
Kind regards,Rezona Louw Group Customer Care