IN
Ivan N

1 reviews | Active since Oct 2015

17 May 2021, 11:55

FW: ***** - *** / ***7

Good Day Hellopeter

please can you kind assist with this ongoing matter from 2013, where the vehicle's were traded in to Star Motors, they did not settle the vehicles with ABSA, and remove the vehicle off Mrs Shammila Naidoo. the dealership closed their doors, we were in contact with the bank explaining them of our situation, they asked us to report the matter to the police station to open up a ***** charge against them, which we did, i have forward all documents concerning this ***** to ABSA LEGAL, they even stepped the instalment that was going off our bank for the vehicles as we did not have nor do we have at present in our possession. Every year we must pay the license for these vehicle's to get the license of our current vehicle. This amounts to R4500.00 every year plus another R1100.00 for our current vehicle. The investigating officer of the crime and ***** unit came to take our statement, i have forward the copy of that as well to ABSA. we have asked to to please dealer stock the vehicle's as to take off our name so that we can get our car license, to date nothing or no one has contacted us. this is damaging our credit profile as this is not in our control.All the known banks knows about the Star Motors *****, i am not the only customer that has this problem,there are 100's of other customer going through the same, please see below the correspondence that I have been communicating with ABSA, Please note we do not have the vehicle s with us, it was traded in to Star Motors, they had with them even when they close their doors.

I really will appreciate all the help I can get to sort this matter from 2013 to date. PLEASE NOTE I HAVE THE DOCUMENTS OF THE CASE NUMBER AND OTHER DOCUMENTS PERTAING TO THESE VEHICLE, SO THUS ABSA BANK.

With regards to the conversation with my wife Shammila Naidoo on the matter of ***** of the motor vehicle involve BMW X3 2007 BLACK REG (JVV264NW)and Land Rover VXZ 785 GP These vehicle was bought in 2013 had it for 3 months due to gear box problems was returned to Star Motors also known as Fuzzies Motors, to date this vehicle has not been taken of S Naidoo name, Then the Land Rover was traded in to buy another vehicle, also it has not been taken off Shammila Naidoo name, we have contacted them on numerous occasions asking why is this not done, they always gave the same answer don’t worry it will be done. We then went to the dealership to sort this out, only to find out they dealership was closed down. So from 2013 up until today we with anticipation to clear these vehicles of Mrs S naidoo, these vehicles back license which we not liable to pay , it cost R5000.00 for both vehicles , we have to take out these license , then only can we get the license for the current vehicle we have, we are driving this only vehicle we have without a license, traffic cops have stopped us on numerous occasions, we show them the police case number, But this cannot carry on as the license for the current vehicle is going up all the time, we now have to have R2500.00 to take the license.

When we went to visit Star Motors(Fuzzies Motors), they doors were closed, we tried to get hold of Fuzloo, Omar, on theie cell ***, rings but no answer, every day we tried with no success, we then informed the bank of the situation as the installment was going off our bank, the bank did stop the instalment,we then reported this to the Wierdabrug Police Station see attached documents, then as per the attached documents a gentleman came to visit us from the crime investigation unit to take our statement, his name; MOENG EDWIN MOGOROSI DPCI: COMMERCIAL CRIME INVESTIGATION UNIT

I please plead and beg you to assist us in this long on going issue, which no one can help us, I really hope that you are the correct people that can assist Mrs Shammila Naidoo, we will be indebted to you for your kind assistance. This happen to me personally as well with same Dealer a MERCEDES 200K , MFC was my finance bank, spoke to the legal team , they assisted me, they DEALER STOCK the vehicle took of my name, all sorted.

Thank you for your kind assistance in the urgent matter, I hope it can be resolved, as it is messing up our credit ratings

Please find attached the Affidavit and the case number with regards to this problems attached with all the relevant information.

Kind Regards

Ivan Naidoo & Shammila Naidoo

Please see the below the correspondence from ABSA Complaints

Regards

Complaints Resolution

0
Replies (2)
Absa
Absa's reply17 May 2021, 14:45
Official
Dear Ivan Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology . I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or making contact with you telephonically within the next four hours .  The reference number to your complaint is C-***9 Kind regards,Rezona Louw Group Customer Care
IN
Ivan N's update17 May 2021, 14:56
Reviewer Update
Thank you for your prompt reply, I await your call.