TJ
Tyral J
1 reviews | Active since Mar 2009
08 Jul 2021, 11:14
Further proof of why you shouldn't bank with ABSA.
So sent a review on ABSA on the 28th June 2021 titled "Why am I banking with ABSA?".
Got a response saying that I would receive a call. No call. Then got an email saying my credit card application expired and that's the end of it.
So they didn't even read my complaint.
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Absa's replyOfficial
08 Jul 2021, 14:41Dear Tyral James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care
Absa's reply08 Jul 2021, 14:41
Official
Dear Tyral James Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically within the next four hours. The reference number to your complaint is C-***1 Kind regards,Rezona Louw Group Customer Care