1 reviews | Active since May 2017
Furious at all the hidden costs after settling a credit card!
<p>I am utterley dissapointed and furious at the service I have received from Absa. I settled my credit card on the 10 May . I paid the full amount told to me by the call centre including the ridiculous settling fee( why should i pay to settle my account ?) </p> <p>I requested a settlement letter to say I have closed this account from the call centre and I am still waiting . They told me I would receive it after 48 hours and still waiting . What is most shocking for me is that i received a statement yesterday saying i should pay an extra amount of R48,90 WHAT THE HELL!! I had to work extremely hard to get the money to settle my account , and now this bank wants extra money !!! I am now overseas and cannot make this payment. As I cannot call the call centre because you wait forever to have an agent answer I emailed but I am sure i will not get a responsive as previous experience tells me , I truly feel ABSA bank has exorbitant fees. I would not recommend this Bank to anyone . </p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Nthabiseng Sibande
Group Customer Care
Absa Bank Ltd
