1 reviews | Active since Dec 2015
Furious about credit card ***** - private banking client
<p>On 19 April I did withdraw R4000 from my cheque card, on the same day someone withdrew another R4000 when my daily limit is R4000,I called to cancel and run an investigation about the matter, a consultant Nana Gcabashe told me I'm the one who did the transaction and so there is nothing that can be done. Question is if my limit is R4000, how can I withdrew R8000 altogether on the same day? And also my NotifyMe was cancelled so I don't track those transactions...</p> <p> </p> <p>This morning while I'm in Malawi and traveled last week Thursday, I got a notification of R113 which was done in Mozambique while I'm in Malawi. How is that possible? I really thought the private banking was a better option but it seems this credit card is never safe for me due to always some ***** happening somewhere. </p> <p> </p> <p>Now someone advise me here do I close this credit card or who will now be held liable for these ***** cases happening on my account almost on a monthly basis???</p> <p> </p> <p>I can't be cancelling every month the same card and still being charged for replacements. As I am out of the country, I am only reachable via email till I return. Please sort this out asap as its becoming rather frustrating</p>
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Dear Customer
Thank you for bringing this matter to our attention. We will investigate the matter and furnish feedback shortly.
Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd
Thanks
Please do so urgently. I really don't understand this ***** as I never share my details with anyone or barely use the card only if I'm in Gauteng, the only ATM's I use is at South gate Mall, the Absa ones.
This is the correct story. The initial one that was sent I asked my wife to send it through:
I made an withdraw of R4000 and R1000 making that days limit but to my surprised when I went into my account there was another 4000 drawn on the same day of the 19th April.
Last week there was R107 twice swiped from my credit card in mozambique which was not from my authorisations andthis morning as am in malawi I got a text from my account that R113 has been swiped twice still in mozambique. Thanks again so much for the kind assistance
Thanks
Please do so urgently. I really don't understand this ***** as I never share my details with anyone or barely use the card only if I'm in Gauteng, the only ATM's I use is at South gate Mall, the Absa ones.
This is the correct story. The initial one that was sent I asked my wife to send it through:
I made an withdraw of R4000 and R1000 making that days limit but to my surprised when I went into my account there was another 4000 drawn on the same day of the 19th April.
Last week there was R107 twice swiped from my credit card in mozambique which was not from my authorisations andthis morning as am in malawi I got a text from my account that R113 has been swiped twice still in mozambique. Thanks again so much for the kind assistance
