1 reviews | Active since May 2016

19 May 2016, 12:15

FUNERAL POLICY LEGITIMACY

<p>My name is Oret Hlakanyani. IN 2005 i took out a funeral policy with ABSA for me and my extended family members. Ofwhich i added them later on to my policy where i added their details over the phone ususal with my ABSA funeral policy. Last year a lady called me to verify details of all the insured dependants on my policy which we rectified one of my depandants details to the correct as on ID. To my dismair today i get a call from a lady from ABSA again verifying the same details we verified last year and suprisingly nothing has been changed according to the arrangement i made with the lady last year. This makes me feel the policy is not legitimate anymore and i feel to cancel it all together. My contact is: ***</p>

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Replies (1)
Absa
Absa's reply22 Jun 2016, 07:49
Official

Dear Customer

We apologise for the delay in response. Please advise if you still require further assistance

Kind regards
Vanessa Crowe
Group Customer Care
Absa Bank Ltd