FUNERAL POLICY CANCELLED WITHOUT MY CONCERN

I AM FURIOUS THAT MY POLICY WAS CANCELLED WITHOUT MY CONCERN AND KNOWLEDGE, ABSALIFE , REINSTATE NOW PLS<br> <br> Time, date, agent I spoke to and Responds from them - ***<br> 10H48 09-06-2014 - Patrick - Policy is active problem is with Absalife system<br> 14H08 22-12-2014 - Patrick - Policy is active problem is on Absalife system<br> 12H21 14-08-2014 - Simphiwe - Change banking details, which was never changed when i was confirming with the next agent who couldn't change again since there is a problem with my account and declared ELAPSED.<br> 09H00 03-10-2014 - Patrick - error again debit didn't go through due to system issues, policy is active<br> 14:11 05-05-2015 - Khaya Nolusu - he confirmed i am still covered but the issue is with Absalife with debiting from my account and thats when i updated my new cellphone number and advised him i want to be called by the manager cause this really needs to be sorted, till today i'm waiting.<br> 09H03 05-01-2016 - Nthabiseng Motloung - told me policy has elapsed, but i can still claim because the proble is with Absalife system and she can see the notes and will escalate it further, and gave me a estimated time of responds is 7 days, which now is way pass that time