FUNERAL COVER NOT PAID UP ***

<p>I MADE FUNERAL COVER AT ABSA BANK KWAGGA PRETORIA WEST IN NOVEMBER 2015 TO COVER FAMILY MEMBER.. PLICY NUMBER ********** 372 I NEVER GOT MY CONTRACT AND THE CONSULTANT THAT WAS ASSISTING TOLD ME IT WILL COVER AFTER 6 MONTHS . MY PREMIUM IS R267 AND I HAVE NEVER SKIPPED PAYMENT. ON THE 18 JULY I WENT TO CLAIM MY UNCLE PASSED AWAY AND HE WAS ON THE FUNERAL COVER THEY TOLD ME THAT ABSA CANNOT PAY THE DECEASED HAVE TO WAIT 12MONTHS BECAUSE HE IS 69YERAS OLD ; IF HE WAS 65 HE WOULD HAVE BEEN COVERED . ALL I WANT FROM ABSA BANK IS MY CASH BACK FOR 8MONTHS . I'M REALLY DISSAPPOINTED BY THE SERVICE THAT I GOT FROM ABSA I REGREAT WHY I MADE CONTRACT WITH THEM</p>