Funeral Cover for extended families, Lost money

I was given an extended family funeral cover by ABSA, the premiums were paid by stop order from my previous employer, I retired from work and requested account particulars so I can continue to service the funeral cover direct from my personal bank account and I was informed by Mr Shabangu of ABSA that it is impossible. I paid premiums, dependants completed their waiting periods, some of them have now exceeded their acceptance age to similar covers that I may start afresh. At inception, I specifically checked if I could carry on with it when I leave the employment and I was assured so, that is why I took out the cover.<br> ABSA must refund my premiums if they maintain that this policy can not be moved to my personal bank account. I feel disadvantaged in a very bad manner by this kind of business practice.