FS
Francisco S
1 reviews | Active since Apr 2023
26 Apr 2023, 22:51
FUNERAL COVER
This is the worst by far they SAY within 24 to 48 hours you will have your funeral cover paid out to YOU MY WIFE PASSED AWAY ON THE 15/04/23 TODAY IS 26/04/23.
DONT EVERY TAKE OUT A FUNERAL COVER WITH ABSA
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Absa's replyOfficial
28 Apr 2023, 08:22Dear Francisco Smith
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or account number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or account number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareNthabiseng Sibande
Absa's reply28 Apr 2023, 08:22
Official
Dear Francisco Smith
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or account number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareNthabiseng Sibande
Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology.
Please provide me with your ID or account number to investigate the matter for you, upon receipt of the requested information, I will review and provide you with my specific contact details as well as the expected timeframe for further feedback/resolution via email or by making contact with you telephonically. The reference number for your complaint is C-***8 Kind regards,Group Customer CareNthabiseng Sibande