funeral cover

very dissapointed at absa , i head a funeral policy with them for ove 8 years now <br> but last month my policy was cancel due to the fact that they didn't receive payment over two months<br> my problem is , i should have be notify because the account that they dedict money from its a cheque ac**** and i don't used it frequently and its a debit order <br> atleast if the made me aware before it was cancelled <br> i've been a loyal customer for years and its sad to know that they don't care about their customers <br> i called the consultant to assist me , only response i got from them i need to start the policy afresh which its nor fair <br> because of the waiting peroid i'm not happy at all<br> absa its a big bank something like these must take them seriosly