PB
Princess B

1 reviews | Active since Jul 2017

20 Jul 2017, 19:26

funds ****** from my bank account

<p>Today at about 09:42 I received an sms notice informing me that there is a reserved purchase of SNUPIT Pietermaritzburg. At about 10:15 I proceeded to Absa bank Jabulani mall. Upon arrival I was served by a young man who was busy asking the other lady how to deal with the complaint.</p> <p>The lady told him to send an email to the disputes department. I just wonder why my funds were not reversed. Because my money is being withdrawn from KZN whilst I'm in Gauteng......Hello Peter can trust this bank with my money???</p> <p>The worst part of it I was told to go home they will phone me as soon as the dispute department receives the email. Funny enough I was once experienced this with Nedbank....but my funds were reversed emmediately.</p> <p>Hello Peter please do something.....</p>

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Replies (1)
Absa
Absa's reply21 Jul 2017, 10:11
Official

Dear Customer

Thank you for bringing this matter to our attention.

Please provide me with your ID or Account number to enable me to log a formal complaint for you, this information can be sent via private message.

Regards

Claudette