Funds not safe with Absa

The problem with ABSA is that they train their staff to become like robots. They rehe**** all answers and practice one problem with a different outcome. They are unable to assist with anything outside their training specs and also not allowed to think out of the box. Eventually there is only one person you can speak to...the bank manager!!! No one else is capable of making decisions. And if they don't know how to handle a situation further, They just ignore you. No reply to emails and your cry for help. I was contacted by absa to inform me about a suspicious transaction, i confirmed that it is indeed ***** and then absa still didn't protect my money. I am not trying to investigate why and how ***** happened, i am stating that absa was aware of the *****ulent transaction yet still allowed the money to be ****** from my account. Absa is responsible to pay my money back! Even after the ***** was reported absa allowed another transaction. 3 transactions of R599 were allowed to be ****** from my account. I had to remove all funds from my account as absa would allow the *****sters to empty my account without blinking an eye. Well done ABSA you have once again outdone yourself!!