LB
Lisl B
1 reviews | Active since Nov 2011
31 Aug 2022, 09:19
Funds dissapeared.
I always pay more than I should into my home loan, This month the surplus funds have disappeared. Also last month R9000 has been taken from my home loan account with now explanation. Don't know where that funds went.
Helpful (0)
Replies (3)0
Replies (3)
Absa's replyOfficial
31 Aug 2022, 10:44Dear Lisl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayGroup Customer Care
Absa's reply31 Aug 2022, 10:44
Official
Dear Lisl Thank you for bringing this unfortunate matter/incident to my attention and please accept my sincere apology. I will review and provide you with my specific contact details and the expected timeframe for further feedback/resolution via email. The reference number for your complaint is C-***2. RegardsPravesh BejayGroup Customer Care
LB
Lisl B's updateReviewer Update
05 Sept 2022, 10:13No feedback and now surplus amount disapeared
LB
Lisl B's update05 Sept 2022, 10:13
Reviewer Update
No feedback and now surplus amount disapeared
Absa's replyOfficial
05 Sept 2022, 10:30Dear Lisl
Please be advised that an update will be provided today on your complaint logged. We do apologise for the delay.
RegardsPravesh BejayGroup Customer Care
Please be advised that an update will be provided today on your complaint logged. We do apologise for the delay.
RegardsPravesh BejayGroup Customer Care
Absa's reply05 Sept 2022, 10:30
Official
Dear Lisl
Please be advised that an update will be provided today on your complaint logged. We do apologise for the delay.
RegardsPravesh BejayGroup Customer Care
Please be advised that an update will be provided today on your complaint logged. We do apologise for the delay.
RegardsPravesh BejayGroup Customer Care